Terms of service

Terms of Service

Last Updated: [October 20, 2026]

Welcome to ELOVRIE.

These Terms of Service govern your access to and use of the ELOVRIE website, products, and services.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.


1. Website Use

By using the ELOVRIE website, you agree that you will:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information when placing an order.

  • Not attempt to interfere with the operation, security, or functionality of our website.

  • Not use our website for fraudulent, illegal, or harmful activities.

We reserve the right to restrict or terminate access to our website if we believe a user has violated these Terms.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian to use this website.

You are responsible for ensuring that your use of our services complies with applicable laws and regulations.


3. Products and Product Information

At ELOVRIE, we make every effort to ensure that product descriptions, images, colors, prices, and availability are accurate.

However:

  • Product colors may vary slightly due to different screen settings.

  • Minor differences in measurements may occur due to manufacturing processes.

  • Product availability may change without notice.

We recommend reviewing product descriptions and size guides carefully before placing your order.


4. Orders and Payments

When you place an order on ELOVRIE, you agree to provide accurate order and payment information.

We reserve the right to:

  • Refuse or cancel orders when necessary.

  • Limit order quantities.

  • Cancel orders due to pricing errors, inventory issues, suspected fraud, or payment verification problems.

If your order is cancelled after payment, you will receive a refund according to our Refund Policy.


5. Payment Services

ELOVRIE uses secure third-party payment providers to process payments.

We may accept payments through:

  • Shopify Payments

  • PayPal

  • Airwallex

  • WorldFirst

  • Other authorized payment providers

Your payment information is processed securely by these third-party providers according to their own terms and privacy policies.

ELOVRIE does not store complete payment card information on our servers.


6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Once an order has been shipped, delivery is handled by third-party logistics providers.

ELOVRIE will provide reasonable assistance with:

  • Tracking updates

  • Delivery issues

  • Shipping inquiries

However, we are not responsible for delays caused by circumstances beyond our control, including:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Natural disasters

  • Government restrictions

Please refer to our Shipping Policy for detailed information.


7. Returns and Refunds

All returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Customers are responsible for reviewing our return requirements before purchasing.

Please refer to our Return & Refund Policy for detailed information regarding:

  • Return eligibility

  • Refund procedures

  • Return shipping costs

  • Processing times


8. Intellectual Property Rights

All content displayed on the ELOVRIE website, including but not limited to:

  • Brand name

  • Logo

  • Product images

  • Website design

  • Text content

  • Graphics

  • Marketing materials

is owned by or licensed to ELOVRIE and is protected by applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell

  • Use our content for commercial purposes

without prior written permission from ELOVRIE.


9. User Content

If you submit reviews, comments, photos, or other content to ELOVRIE, you agree that:

  • Your content does not violate any laws or third-party rights.

  • Your content is accurate and not misleading.

  • ELOVRIE may use submitted content for marketing or promotional purposes where permitted.

You remain responsible for any content you submit.


10. Pricing Errors and Order Changes

Although we strive to provide accurate pricing information, errors may occasionally occur.

If a product is listed with incorrect pricing due to an error, ELOVRIE reserves the right to:

  • Cancel the order.

  • Contact you for confirmation.

  • Provide a refund if payment has already been processed.


11. Limitation of Liability

To the maximum extent permitted by applicable law, ELOVRIE shall not be responsible for indirect, incidental, or consequential damages arising from:

  • Use of our website.

  • Delays caused by third-party services.

  • Events beyond our reasonable control.

Our responsibility is limited to the value of the products purchased from ELOVRIE.


12. Force Majeure

ELOVRIE shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • War

  • Government actions

  • Transportation interruptions

  • Labor disputes

  • Internet or system failures


13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted means you accept the updated Terms.