Contact information

Contact Us

We’re here to help.

At ELOVRIE, customer satisfaction is our priority. Whether you have questions about your order, products, shipping, returns, or anything else, our customer care team is always happy to assist you.

Please feel free to contact us, and we will do our best to provide a helpful and timely response.


Customer Support

For any questions regarding:

  • Order status

  • Product information

  • Shipping inquiries

  • Returns and refunds

  • Payment issues

  • General questions

Please contact our customer support team:

Email:
support@elovrie.com


Customer Service Hours

Our customer service team is available:

Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within:

24–48 business hours

Please note that response times may be slightly longer during weekends, holidays, or peak shopping periods.


Order Support

When contacting us regarding an order, please include:

  • Order number

  • Email address used for purchase

  • Product name

  • Detailed description of your request

Providing complete information will help us resolve your issue faster.


Business Information

Brand Name:
ELOVRIE

Customer Support Email:
support@elovrie.com


Stay Connected

Follow ELOVRIE for:

  • New arrivals

  • Style inspiration

  • Exclusive offers

  • Brand updates

Thank you for choosing ELOVRIE.

We appreciate your trust and look forward to assisting you.